01271 311 122
enquiries@philipdennis.co.uk

Proud to support North Devon Hospice Big Breakfast

Philip Dennis Foodservice is once again proud to support North Devon Hospice’s Big Breakfast. As the most important meal of the day, Big Breakfast is a great way to raise funds for this important charity and Philip Dennis is always happy to help with this great initiative.

Events have already been held at many pubs and clubs throughout the region, and the hospice held a special thank you breakfast for its sponsors and supporters on Monday 16th March.

There are a number of events planned for later on this month, but with uncertainty regards the current Coronavirus situation, it will be best to check with the venues for the latest information.

A list of all the current planned events can be found on the hospice’s website where you can also make a donation.

Big_Breakfast_2020
Big Breakfast 2020

Coronovirus (COVID-19) update

PHILIP DENNIS FOODSERVICE CORONAVIRUS STATEMENT MARCH 2020 

INTRODUCTION

Philip Dennis Foodservice is committed to the practice of responsible corporate behaviour, including acting in an ethical way towards all our customers, suppliers and employees. This means that we have standards and values that are key to this Company – and these must be adhered to in all of our interactions.

As a responsible foodservice wholesaler, our commitment is not only to deliver quality food that is safe for all consumers but also we have accountability to our customers, and the general public, in terms of public health.

We have been following the most recent health crisis due to the emergence of COVID-19 since the end of 2019. Although there is no evidence of being a foodborne disease, we have been preparing ourselves to the potential impact that this may pose to the food chain industry in terms of reduction of resources: number of available employees, manufacturers, suppliers and deliveries.

Once again we would like to reassure all our customers that our company has been pre-emptive in following the UK Government recommendations. And since the release of our first statement in February 2020, we have launched the first stages of our crisis management plan in order to achieve the highest level of preparation and response for this crisis.

MAIN OBJECTIVES

Philip Dennis Foodservice plan of action involves the following objectives:

  • Safeguard our employees – remove or reduce the risk of exposing our employees to the virus by providing an environment where all can work safely and swiftly containing any external hazard.
  • Safeguard our customers – remove or reduce the risk of exposing our customers to the virus through our company.
  • Maintain our deliveries – take every reasonable provision to minimise the impact on our customers.

CRISIS MANAGEMENT

In general terms, we will act accordingly with the official recommendations. We are aware of the Government Action Plan (03/03/2020), including the 3 stages: Contain, Delay, and Mitigate, using Research to provide evidence-based information through all stages. As a proactive company, we took the initiative to incorporate these concepts as part of our own action plan.

As a point of reference, we will follow the attached scale of Crisis Management. Considering the available information on this date, we are in Stage 2. Parameters are not self-contained and strictly limited to those descriptions and we remain flexible to adapt as necessary, even more considering all the uncertainties surrounded by the coronavirus.

PDF ACTIONS AT THIS STAGE: Delay and Contain

Philip Dennis Foodservice has implemented the following actions at this stage:

  1. Identification of reliable sources of information.
  2. Internal communications and actions (Philip Dennis Foodservice):
  3. Instructive information about the disease [Jan 2020]: emails and poster (all employees)
  4. Increased Hygiene Awareness within the business, including:
  • Hand Sanitisers installed throughout the business
  • Hand sanitizers provided to Delivery Drivers and detailed personal hygiene instructions
  1. Internal and external restriction of social contact between employees, customers, visitors/ contactors.
  2. Increased controls over holidays travel.
  3. Internal review of procedures required for Stage 2 and 3: improvement of the Contingency Plan.
  4. External communication (Customers):
  5. First Statement released to target customers [Feb 2020].
  6. Second Statement released on our website [March 2020]
  7. External communication (Suppliers):
  8. Ingredients’ country of origin and forecast on deliveries availability
  9. Contingency Plans

At this stage, we are not expecting any issues with service. This is based on our previous preventive actions on stock hold towards Brexit, our suppliers’ communications/ updates and current information on the Coronavirus crisis.

RELIABLE SOURCES OF INFORMATION

GOV.UK

Department of Health and Social Care and Public Health England

Daily updates at 2pm until further notice.

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

NHS

National Health Service – Daily updates

(https://www.nhs.uk/conditions/wuhan-novel-coronavirus/)

WHO

World Health OrganizationDaily updates

https://www.who.int/emergencies/diseases/novel-coronavirus-2019

ECDC

European Centre For Disease Prevention And Control

https://www.ecdc.europa.eu/en/novel-coronavirus/facts

Defra

Department for Environment, Food & Rural Affairs

https://www.gov.uk/government/organisations/department-for-environment-food-rural-affairs

Measures on night time deliveries for food retailers to support the industry response to coronavirus

Plus Food Safety Agency (https://www.food.gov.uk/) but no specific information available at the moment because it is not a foodborne disease issue.

SCALE OF CRISIS MANAGEMENT

To view the statement in detail click here

(*) Gov.UK RESEARCH is applicable on all stages to provide evidence-based information.

 

Our new 2020 Product Guide is now available!

Hot off the press, our new 2020 Product Guide is here!

Showcasing many of our key lines, is the perfect reference point for your menu planning and recipe inspiration.

With over 5000 products covering all you foodservice requirements from store cupboard essentials, a large frozen range, chilled products,  and even non- food items such as cleaning products and bin bags, we can help support your every need.

Plus we’ve included dedicated sections on our Dennis Family Butchers and Fishmongers, both providing provenance and quality you can trust.

If you would like a copy, speak to your Philip Dennis Account Manager, our telesales team or you can view online here

Philip Dennis Foodservice – Feeding your Passion

New Regional Sales Manager

Philip Dennis Foodservice is delighted to announce the appointment of Craig Seymour as the new Regional Sales Manager for the South West.
Craig brings a wealth of industry knowledge to the role with over 25 years’ experience in the foodservice industry. Most recently, he has worked with Philip Dennis as Group Account Manager overseeing key accounts and major contracts.
Based at the company’s Roundswell offices near Barnstaple, Craig will now manage a team of six sales team members across the South West and said: ‘I’m really excited to be given this new opportunity. It’s a growth time for foodservice companies with new trends such as street food and plant-based menus making a real impact on customer’s dining experiences.
‘For the South West there is real opportunity as more and more areas are finding that their custom is now all year round rather than seasonal and, as a result, the more support we can give them in providing innovative ideas and menu inspiration the better.’
Philip Dennis Foodservice is a family owned wholesaler with depots in Barnstaple, Ilfracombe, Oxfordshire and the West Midlands. As well as providing a wide range of groceries, chilled, frozen and non-food products, it also offers its customers fresh meat and fish through its Dennis Family Butchers and Dennis Family Fishmonger services.
For more information on the company and its services, please see www.philipdennis.co.uk or if you would like to contact Craig regards opening an account, contact the sales team on 01271 311122.

Caterforce appoints new Managing Director

Foodservice buying and marketing group, Caterforce, of which Philip Dennis Foodservice is a member, has appointed Gary Mullineux as the company’s Managing Director.

Gary, who was appointed interim MD in September 2019 after previous MD, Nick Redford, announced he would leave the role in December 2019, has been given the position on a full-time basis and will be responsible for shaping Caterforce’s vision for 2020 and beyond.

Having joined the business over eight years ago as Group Buying Manager, promoted to Purchasing Director in 2014, Gary has extensive knowledge of the foodservice industry and has forged strong relationships with Caterforce’s current members and suppliers.

Gary’s key areas of focus will be the development and growth of Caterforce’s own brand products, Chefs’ Selections and Roast 440, as well as the launch of the businesses new cleaning range, ProClean. He will also be working closely with Caterforce’s members to implement technology initiatives for more effective ways of working across the group.

Gary Mullineux said: “It’s an extremely exciting time for the business and to be given the opportunity to lead Caterforce forward is one I’m very proud of. The past four months have helped me to gain valuable experience and has been the perfect sounding board before taking on the role full-time. We have an incredibly talented team and I’m looking forward to working with them to deliver the highest level of service for our members.”

Stephen Carr, Chairman of Caterforce, and Managing Director of Philip Dennis Foodservice said: “Gary’s knowledge of the industry is second to none. Caterforce has gone from strength to strength in recent years and I look forward to working closely with Gary and our membership to continue our success and growth.”

At the Group’s biannual conference in November 2019, Caterforce launched its new CSR policy and code of conduct for suppliers as well as predicting turnover in excess of £600 million by 2021.

For more information on Caterforce see https://www.caterforce.co.uk/

Philip Dennis Expands in the Midlands

Philip Dennis Foodservice is delighted to announce that is has acquired a new transport and warehousing depot in Dudley, West Midlands. The new premises, on Shaw Road, are as a result of increased foodservice business with pubs, restaurants, hotels, schools and coffee shops around the area.

Lisa Vermeulen, Regional Sales Manager for the Midlands said: ‘As a result of continuing growth of our foodservice distribution and growing number of customers in the West Midlands area, we have invested £1.5 million in new office, transport and warehousing space so that we can offer an increased level of service to our customers.’

The new premises also offer easier access for the company’s distribution fleet and Logistics Manager Lyndon Didlock said: ‘At Philip Dennis we are always looking to improve the level of our delivery service and we can now manage our fleet much more effectively.’

Still a family owned company, Philip Dennis Foodservice also has depots in the South West and Oxfordshire, and supplies a full range of foodservice products including groceries, frozen and chilled food as well as a range of non-food items, including cleaning solutions and environmentally friendly food cartons and takeaway items.

The company also offers bespoke butchery and fishmonger services through its Dennis Family Butchers (whose origins date back over 100 years) and Dennis Family Fishmonger companies. As well as a fleet of account managers and telesales team, the company also offers online shopping as well as an easy to use Philip Dennis app. For more information on the company or if you are interested in becoming a customer, please email enquiries@philipdennis.co.uk or visit www.philipdennis.co.uk

Chefs’ Selections wins three awards

Cash & Carry Management, in partnership with the Craft Guild of Chefs, has announced the winners of the 2019 CCM Chefs’ Own Brand Awards and Caterforce are delighted that their own brand Chefs’ Selections, won three awards, including Best Innovation of the Year:

 

Chefs’ Selections Sweet Potato Fries

Category: Potato Products

*Best of the Best* winner

 

Chefs’ Selections Chocolate Pinata Cake

Category: Best innovation of the year (Sweet)

 

Chefs’ Selections Balti Cooking Sauce

Category: Cooking sauces

 

The judging panel consisted of Andrew Green, chief executive of the Craft Guild of Chefs, Matt Owens, national vice chairman of the Craft Guild of Chefs; and Jason Gordon, general manager of Compass Group.

The star of the show for Caterforce was the new Chefs’ Selections Chocolate Pinata Cake which won Best Innovation of the Year: open to any foodservice own-brand product launched within the past 12 months!

The judges found some of the products so good that they awarded them a ‘Best of the Best’ accolade and we’re very proud to say that our Sweet Potato Fries was one of them.

Gary Mullineux, Purchasing Director at Caterforce attended the awards lunch, which was held at Westminster Kingsway College, London where guests enjoyed a three-course lunch expertly prepared and served by chefs of the future who are training at the college.

Caterforce would like to thank CCM, the Craft Guild of Chefs and the Westminster Kingsway College Chefs of the Future for a brilliant day, and congratulate all winners.

There were a lot of great products entered into the awards, and it’s great to see the fantastic products in our own brand range being recognised!

Arkell’s Partnership Day

Passionate about your business
At Philip Dennis we are more than just a foodservice. Part of being a Philip Dennis Customer means access to a wealth of business support helping you to provide exceptional service to benefit profit, efficiency and business reputation.
Many of our sales teams are ex-chefs and catering managers and they understand the need for not only the best ingredients, but also reliable and trustworthy suppliers you can rely on.
Our team work hard to develop long term sustainable relationships with our customers adding value wherever possible to their businesses.
One such relationship is with Arkell’s Brewery based in Swindon. Established by John Arkell in 1843, it is Swindon’s oldest company and remains true to the principles of loyalty, quality and tradition set down from its founder 175 years ago. Managed by Philip Dennis Account Manager Dave Parsons, based at its Oxford offices, the company has been a Philip Dennis customer since 2013, and we now provide foodservice to all their managed houses around the area providing a wide variety of menu items.
As part or our commitment to business development, in conjunction with the brewery, we recently hosted a bespoke partnership day for pub managers and representatives of Arkell’s, where we could showcase new products and suppliers to complement existing menu items, and also throw in some innovative ideas to provide menu inspiration.
Hosted at its Tawny Owl Pub in Swindon, the day consisted of key suppliers displaying new products and menu suggestions, as well as displays from Dennis Family Butchers and Fishmongers.
Responding to the growth of Vegan and Vegetarian lifestyles and the need for more varied Free-From menus, the supplier presentations echoed this trend.
Suppliers included Speciality Breads who highlighted its new Vegan range of breads, rolls and mini loaves; Pacific West with some great new ideas for starters and buffets; Paramount with tasty vegetarian menu suggestions; Lamb Weston with its range of premium fries and ‘Vegan & Dirty’ chips ideas; Aimia with recipes using its store cupboard basics and HB Ingredients with baking and chef essentials to add value to desserts.
As well as suppliers, the were also presentations looking at menu engineering and the provenance and fresh quality of meats and fish offered by Dennis Family Butchers and Fishmongers.
Julie Moss, Managed House Controller at Arkell’s Brewery said of the day: ‘What a huge success, enjoyed by all there, cannot thank you enough!’
If your company would be interested in a tailored sales day for your businesses, please contact Charlotte Casey-Smith, Philip Dennis Foodservice National Sales Manager on 01271 311122.

The major trends in Biscuits & Cakes in 2019?

Gary Mullineux, Purchasing Director at food service and marketing group Caterforce, said: “There are a number of trends that we’re expecting to see in 2019, both from our suppliers and that our members are expecting to see.

“We’re going to continue to see a rise in complex or eye-catching cake designs as consumers want cakes that look as good as they taste. This feeds into the need for ‘Instagram worthy’ desserts that will help cafes, coffee shops and restaurants to entice people in.

“Botanical flavours are key for 2019 too, which became even more popular following Harry and Meghan’s wedding last year.  We’ve taken the growth in this area to help develop our new Chefs’ Selections cake range which includes an elderflower and lemon cake and Persian style lemon cake. We’re expecting these to be extremely popular.

“Afternoon Tea continues to be a strong tradition but those in the hospitality sectors are trying to be more creative with their products to compete in the market and this has opened a new realm of premium traditional cakes and flavours. So, taking recipes such as Victoria sponge cakes but upgrading the appearance and subtly adding different flavours.”

 

·         What new biscuits & cakes products should wholesalers be aware of?

 

“As the demand for cake products continues to soar, at Caterforce we’ve developed our own range of cakes which will be part of our own-label Chefs’ Selections range and sold by our members. We’ve developed two different ranges, one which is a ‘colour pop’ focus and an ‘elegant and fresh’ range.

“We’ve launched these ranges to keep up with current trends and ensure we’re giving end customers new and interesting products for 2019. We continually monitor our product offering in line with the end needs of customers and saw cakes as an area to grow. Customers want the latest cake trends but still need it to be a cost-effective investment and this range does just that.

“Our colour pop cakes range which includes pinata and rainbow cakes are designed to be showstoppers and great for families and children. Whilst our elegant and fresh range is specifically targeting a different audience and occasions such as Mother’s Day.”

 

·         What are the biggest challenges the category will face in wholesale over the next 12 months?

 

“It’s a changing industry with new trends developing all the time. Some stand the test of time and outlets in the industry can be confident they will remain on menus and be good selling products. Other cake trends turn out to be short-lived fads, so the industry needs to monitor sales closely to identify how products are performing.

 

“There are rising costs in this area, as with others, which is why we’ve developed a cake range which is cost-effective. Good profits can be made in the cake and dessert area without having to sacrifice on taste or appearance so wholesalers need to have a good range at varying price points so end users have choice.”

For more information on the new range of Chefs Selections cakes, speak to our sales team on 01271 311122